Caviar de la Nuit Terms and Conditions

General Terms and Conditions for the use of services and events offered on the website of Caviar de la Nuit (abbr: CdlN) www.caviardelanuit.com

SERVICES AND PURPOSE
Caviar de la Nuit offers an exclusive and private online interactive dating platform for its couples (man/woman or single women) with free and paid memberships.
In addition, Caviar de la Nuit regularly organizes exclusive events for its members.

MEMBERSHIP
A membership application can be submitted via the form available on the website and will be reviewed by Caviar de la Nuit within 3 days. By submitting a membership application, you declare and guarantee:
  • That you are over 21 years old and capable of entering into a legally binding contract
  • You meet the registration requirements, which include
    • You are between 21 and 49 years old at the time of registration
    • You have a representative appearance
  • You provide accurate, correct, and truthful information that is in no way misleading
  • You are not currently registered as a sex offender
  • You have no criminal convictions for unlawful behavior such as fraud, sexual offenses, violence (including domestic violence), harassment, stalking, terrorism, or a hate crime.

Data must be truthfully filled out with genuine personal photos where all faces are clearly recognizable. In case of incomplete or false information or suspicion of false data, Caviar de la Nuit has the right to refuse the application. Submitting an application does not guarantee admission. Caviar de la Nuit reserves the right to refuse, suspend, or terminate your membership at any time. Data of rejected requests will be immediately deleted by Caviar de la Nuit. Membership can be revoked if a member does not comply with the policies and/or behavioral rules of Caviar de la Nuit. Early termination of membership (by Caviar de la Nuit or the member) cannot result in a refund of the remaining membership fee.
You may not create more than one account. An account is strictly personal; if you change partners, Caviar de la Nuit must be informed.

MINIMUM AGE
Persons from 21 years old can apply for registration. Profiles of persons younger than 21 will be immediately deleted.

PROFILES
Caviar de la Nuit reserves the right to verify the identity of its members and, in case of suspicion of a 'fake' profile, to delete this profile and deny the member access to all events of Caviar de la Nuit or its members. The member has no right to a refund of their membership fees in this case.

RIGHT OF WITHDRAWAL
Membership starts after confirmation from Caviar de la Nuit, which you receive via email. According to applicable law, you have the right to cancel your membership within fourteen days from this date without giving any reason. You will then receive a full refund.
If you wish to exercise your right of withdrawal, please contact us here, with your account details.
If you log into your account and use our services before the end of the cancellation period, this will be considered an explicit request for immediate access to the services, and payment is due. The right of withdrawal only applies to the application for membership, not to the purchase of tickets for an event. The right of withdrawal does not apply because it concerns a leisure service, i.e., the reservation of tickets, which is also immediately executed. By agreeing to the general terms and conditions, you expressly declare that you no longer have the right of withdrawal once Caviar de la Nuit has executed the agreement. Your reservation is immediately and automatically executed after payment.

MESSAGES
By using the services of Caviar de la Nuit, you agree that Caviar de la Nuit will send you messages about your account or its services. These messages can be shared directly on the online platform or via the email address linked to your account. To check which types of messages you can receive from Caviar de la Nuit, you can consult your settings in the interactive platform.

EVENTS
Members of Caviar de la Nuit can (depending on availability) purchase tickets for events organized by Caviar de la Nuit or its members. A ticket can be purchased through the ticket shop on the restricted part of the website. Tickets are strictly personal and non-transferable to third parties. Caviar de la Nuit reserves the right to deny access to the event to ticket holders in case of misuse and to suspend or cancel the membership for a certain period.
When events are offered, specific conditions apply, which are available on the pages describing the events or activities.

TICKET REFUNDS
Cancellation policy: Tickets cannot be refunded.

However, if you have a ticket but cannot attend the event for any reason, you can exchange your ticket for a voucher. The voucher code(s) will be sent to you by mail and can be used for future purchases in the event ticket shop.

Credit percentage of EVENT ticket value in case of cancellation:
  • Cancellation longer than 14 days before the event: 90%
  • Cancellation between 7 and 14 days before the event: 75%
  • Cancellation within seven days before the event: 50%
  • Cancellations on the day of the event: 0%

Credit percentage of HOTEL ticket value in case of cancellation:
  • Cancellation longer than 14 days before the event: 90%
  • Cancellation between 7 and 14 days before the event: 75%
  • Cancellation between 3 and 7 days before the event: 50%
  • Cancellation within 3 days before the event: 0%

Keep in mind that there will be no exceptions. This voucher arrangement applies to all ticket buyers. No matter what the reason for cancellation is.

MEMBERSHIP CARD
If you lose or forget your membership card, you can request a new one during check-in at the next event. To cover these costs, 10.00 euros will be charged for issuing a new membership card. If there was a balance on your old card, you can contact the helpdesk at the event. They will assist you in transferring the balance to the new card. If it is the first time you receive a membership card, no costs will be charged.

SUSPENSION AND TERMINATION OF MEMBERSHIP
If a member no longer wishes to receive messages or wants their profile to no longer be shown to other users, they can request Caviar de la Nuit to suspend their profile at any time.
This suspension is temporary. The member can reactivate their membership at any time. A member can terminate their membership at any time. Paid fees are non-refundable.
Requests for suspension or termination can be made through the profile's account settings

PROTECTION OF PERSONAL DATA/PRIVACY
Caviar de la Nuit collects personal data and ensures that the collection of personal data complies with the General Data Protection Regulation.
The privacy policy applies to the use of personal data and all other personal data collected by Caviar de la Nuit.

COSTS
The costs for using the website are the sole responsibility of the member. The prices and rates are stated on the website, and Caviar de la Nuit reserves the right to adjust them at any time.

LIABILITY
Caviar de la Nuit cannot be held liable for the behavior, actions, or omissions of its members in any form. Members are responsible for the information they make available on the website. Caviar de la Nuit is in no way responsible for the accuracy, completeness, and timeliness of the profiles and the content provided by the member and other members, nor for the consequences arising from the use of this information and content. Caviar de la Nuit is also not liable for content distributed by members that may infringe the rights of one or more users or any third party. Nevertheless, Caviar de la Nuit strives to provide a community of the highest possible quality.

SAFETY
By using the services of Caviar de la Nuit, the member agrees to take all reasonable precautions in communicating with other members, especially when deciding to communicate with other members outside the services of Caviar de la Nuit or to meet in person.
Members acknowledge that when they share personal, confidential, and/or sensitive information (e.g., name, address, phone number, financial data), they do so entirely at their own risk.

AMENDMENTS
Caviar de la Nuit reserves the right to change the services and prices published on the website at any time. This also applies to the general terms and conditions.

INTELLECTUAL PROPERTY (COPYRIGHT)
All contributions and images published on the website are protected by copyright.
Unless otherwise indicated, all rights, including copyrights, trademark rights, and other intellectual property rights, as well as domain names, the website name, and its content, belong to Caviar de la Nuit.
Members participating in events of Caviar de la Nuit expressly agree that their photos may be shared on the private online platform by the event organization. Members have the right to request the removal of their photos and can indicate this via the website.

UNSUBSCRIBE
Members are entitled to unsubscribe from the website without giving any reason. As part of Caviar de la Nuit's service, personal data collected, stored, processed, and used will be deleted when you unsubscribe.

COMPLAINTS
Complaints, questions, and/or feedback can be submitted via the contact form on the website.
Caviar de la Nuit strives to process and respond to these within a reasonable period. Complaints do not suspend the member's payment obligations.
The member is liable for all costs incurred by Caviar de la Nuit in response to unjustified complaints.

NULLITY
The potential total or partial invalidity, nullity, or unenforceability of one or more clauses of these general terms and conditions does not affect the validity and enforceability of the remaining clauses and provisions.

APPLICABLE LAW
These general terms and conditions are exclusively governed by Belgian law.
In the event of disputes, the courts of Antwerp, Turnhout division, have exclusive jurisdiction to hear the case.